RM99 for every item STOREWIDE! Lets support our heritage together!

Welcome to Cactorian by Willow & Terra. Cactorian and team provides products to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully. We reserve the right to refuse service to anyone for any reason at any time. 


DELIVERY TERMS:

When will my order be shipped?

Your order will be shipped between 1-3 working days, after payment has been made. Should there be any delays, you will be contacted by our team. 

Can you ship the order internationally?

As of now, we are not open to international orders. We are looking for ways to make that a possibility :D


PAYMENT TERMS:

We currently only offer Bank Transfer as our payment method to our Willow & Terra Maybank Account. 

Payment must be made within 24 hours after the order is made. Once the payment is made, please attached the payment proof to the payment page or send it to us by email (with your order number as the subject). 


RETURNS AND REFUNDS:

Please visit our RETURNS AND REFUNDS policy.


REVIEWS AND TESTIMONIALS:

Any reviews and testimonials will be used by us as marketing materials, and that we have rights of use after we have obtained permission by our customers.


MODIFICATIONS TO THE SERVICE AND PRICES:

Prices for our products are subject to change without notice. 


CONTACT INFORMATION:

Questions about the Terms of Service should be sent to us at [email protected]

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